Scheduled Maintenance

May 10, 2018 5:00am PST

Our servers will be undergoing required updates. Estimated down time for both the admin interface and registration forms is 5-10 minutes.

Maintenance Complete

February 10, 2018 9:00pm-9:30pm PST

We will be undergoing some short maintenance to improve Customer Fields storage. During this timeframe, customers will not be able to register or edit accounts. Likewise, merchants will not be able to view or edit customer data from the Customer Fields admin. This will not affect transactions or checkout processes, only customer accounts. All data will be saved and the app will be operational within 15 - 30 minutes after we've started the maintenance process.

Issue Resolved

October 21, 2016 2:10pm PST

We're currently experiencing issues based on some DNS outages that is affecting the Shopify API. We're monitoring the issue and hopefully be back soon.

Issue Resolved

November 29, 2016 6:20pm PST

We're currently experiencing issues with our form submission fields. Thank you for your patience.

Maintenance Complete

November 29, 2016 6:45pm-7:15pm PST

An estimated 30 minutes of downtime scheduled for server upgrades.

Issue Resolved

June 5, 2016 2:29pm PST

Some shops are currently experiencing issues saving customer data.