Helium Customer Fields

Name: Helium Customer Fields
Brand: Helium
Rating: 4.7 (294 reviews)

Pricing: From $15/month. Free trial available.
Rating: 4.7 (294)
Developer: Helium

Create customer sign-up forms as unique as your business, and save custom data to customer accounts.

Helium Customer Fields is your one-stop shop to collect and manage customer data. Create unique registration forms for different customer groups, and collect first-party data from customers such as birthday, pet's name, VAT/Tax ID, etc. All customer data is synced with Shopify fields and customer metafields. Personalize forms with rules and variables, or add customer tags automatically based on first-party data. Use our integrations to sync customer data with your business/marketing tools.

Simple drag-and-drop form builder with field types for nearly any use case
Approve Wholesale/B2B customers with account approval or email verification
Allow customers to edit their own data (name, email, or custom fields)
Configure automatic and/or conditional customer tags to organize customer groups
Developer-friendly! Front-end and back-end APIs are available for custom builds

Popular with stores like yours: Based in United States

Languages

English

Works with

Customer accounts
Shopify Flow
Shopify Admin
Alloy
CustomerHub
Happy Birthday Discounts
Omnisend
Slack
Zapier

Pricing

Basic

$15 / month

Features

All standard Shopify fields
Custom fields (metafields)
Field validation
Email notifications
Form steps (multi-step forms)
Filter and export customer data
Form revision history
2 forms

14-day free trial

Pro

$30 / month

Features

All features from Basic
Customer auto-tagging
Form rules / conditional logic
App integrations
5 forms

14-day free trial

Advanced

$60 / month

Features

All features from Pro
Account Approval
REST API access
Priority support
Unlimited forms

14-day free trial

Plus

$200 / month

Features

All features from Advanced
Dedicated account manager
Sync more than 50k customers
Plans start at $200
See all pricing options for more info

14-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (294)

Overall rating

4.7

Counts per rating level

92% of ratings are 5 stars
271
4% of ratings are 4 stars
12
2% of ratings are 3 stars
6
0% of ratings are 2 stars
2% of ratings are 1 stars
5

All reviews

What merchants think

This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.

Feedback submitted

Merchants value this app for enhancing business operations with custom registration forms and improved data collection, especially for B2B onboarding. It's praised for features like custom form creation, conditional logic, and document uploads. The app integrates seamlessly with Shopify and tools like Sparklayer, offering extensive customization options. Merchants appreciate its reliability, ease of use, and exceptional support, which helps address Shopify's limitations and positively impacts business operations.

February 11, 2026

Very helpful and kind support team
As a Japanese user, I was a bit worried about the language barrier, but the support team was very patient and kind. They solved a complex database issue for me quickly. It’s a great app with an even better support team. Thank you for your help!

MINAKI

Japan

About 4 years using the app

Helium replied February 12, 2026

この度はレビューをご投稿いただき、誠にありがとうございます。Jakinがお客様をサポートし、丁寧かつ迅速に問題を解決できたことを大変嬉しく思います。さらにサポートが必要な場合は、お気軽にお知らせください。改めまして、サポートに心より感謝申し上げます。

April 9, 2026

We use Customer Fields to power our B2B wholesale application form and it's been a solid addition to our Shopify store. The form builder is flexible, the conditional logic works well, and it integrates cleanly with our existing setup.

Support has been responsive and helpful whenever we've had questions. Would recommend for any Shopify store that needs custom customer data or registration forms beyond what Shopify offers out of the box.

Paul

Dishy Mini Mounts - Australia

Australia

7 months using the app

Helium replied April 14, 2026

Paul,
Thank you so much for taking the time to leave this review. Seriously, how thorough and glowing! 👏🏼 We appreciate it. We pride ourself in supporting our apps and it's nice to know that we've been able to be helpful and responsive for you.
Let us know if we can improve the app in any way. Again, thank you! Cheers!

February 23, 2026

App works well for custom registration forms where you need confirmation steps, document uploads, and email confirmations. It also syncs well with Shopify admin for all customer data including tags, tax collection, and more. I have been using this app for years, and never had an issue.

VirtuColor Supply

United States

Over 1 year using the app